At Reega, we are committed to providing our customers with a safe and secure shopping experience. This buyer policy outlines the terms and conditions that govern the use of our website and the purchase of products from our store.
Product Descriptions:
We make every effort to ensure that our product descriptions and images are accurate and up-to-date. However, we cannot guarantee that the information we provide is error-free or complete. If you have any questions about a product, please contact us before making a purchase.
Pricing:
We reserve the right to change our prices at any time. However, we will honor the price that was displayed at the time of your purchase.
Payment:
We accept a variety of payment methods, including credit cards, debit cards, and cash on delivery (COD). Payment must be received in full before we can process and ship your order.
Order Processing:
We typically process and ship orders within 24-48 hours of receiving payment. However, please note that processing times may be longer during peak periods or if the product is out of stock.
Shipping:
We offer a variety of shipping options to meet your needs. Shipping rates may vary depending on your location and the size and weight of your order. Please refer to our shipping and delivery page for more information.
Returns and Refunds:
We accept returns within 7 days of delivery if the product is defective or if there was an error in your order. If you wish to return a product, please contact us to arrange for a return. We will provide you with a refund or replacement product, as appropriate.
Please note that we cannot accept returns for products that have been used, altered, or damaged after delivery. Additionally, we cannot accept returns for products that were on sale or that were purchased using a promotional code.
Customer Service:
At Reega, we are committed to providing excellent customer service. If you have any questions or concerns about your order or our products, please do not hesitate to contact us. We are always here to help!