1. Introduction
At Reega.in, operated by Ved Tex, we value our customers and strive to provide a seamless shopping experience. This Buyer Policy outlines the rights, responsibilities, and expectations for all buyers using our platform.
2. Buyer Responsibilities
- Buyers must provide accurate and complete information when placing an order.
- Any fraudulent activity, misuse, or unauthorized access to our platform is strictly prohibited.
- Buyers are responsible for maintaining the confidentiality of their account credentials.
3. Order Placement & Payments
- Orders are confirmed only after successful payment.
- Prices listed on our website are subject to change without prior notice.
- We reserve the right to cancel an order due to incorrect pricing, stock unavailability, or suspected fraudulent activity.
4. Shipping & Delivery
- Orders are typically delivered within 5 to 7 business days.
- Delivery delays caused by courier services or unforeseen circumstances are not our responsibility.
- Buyers will receive tracking details via WhatsApp or Email.
5. Return & Refund Policy
- Returns must be initiated within 3 days of delivery for incorrect or damaged products.
- Refunds will be processed only after verification of the returned product.
- Shipping charges are non-refundable.
6. Dispute Resolution
- If buyers face any issues with their order, they must contact our support team for resolution.
- We aim to resolve disputes fairly and efficiently through customer support.
7. Contact Us
For any queries regarding our Buyer Policy, please contact us at:
Address: 2nd Floor, Shop No. 2023, International Fashion Market, Puna Gam, Surat – 395010
WhatsApp: +91 9313072216
Email: support@reega.in