1. Introduction
At Reega.in, operated by Ved Tex, we strive to ensure customer satisfaction. This Refund Policy outlines the terms under which customers can request refunds.
2. Refund Eligibility
- Refunds are applicable only for orders that meet the return criteria.
- Customers must initiate a refund request within 3 days of delivery.
- Refunds are only available for incorrect or damaged products.
- The product must be unused, in its original packaging, and include all tags and accessories.
3. Refund Process
- Customers must contact us via WhatsApp (+91 9313072216) or Email (support@reega.in) to initiate a refund request.
- Once the returned product is received and verified, the refund will be processed within 5-7 business days.
- Refunds will be credited back to the original payment method.
- Shipping charges are non-refundable.
4. Non-Refundable Items
- Used, washed, or damaged items that are not reported within 3 days of delivery.
- Customized or personalized products.
5. Contact Us
For any refund-related queries, please contact us at:
Address: 2nd Floor, Shop No. 2023, International Fashion Market, Puna Gam, Surat – 395010
WhatsApp: +91 9313072216
Email: support@reega.in